Returns & Exchanges
At iQIBLA, we want to ensure your complete satisfaction with your smart religious electronics. If you are not entirely happy with your purchase, you may return your item within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our dedicated support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the product in its original packaging, including all accessories, manuals, and the charging cable, ensuring the device is in its original condition.
Ship the Item
Affix the provided shipping label or use a trackable courier service to send your package back to our designated fulfillment center for inspection.
Receive Refund or Exchange
Once our technicians verify the item's condition, we will process your refund to the original payment method or ship your replacement device within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing